London doesn’t do simple. Take our recent project in a Marylebone mews – looked straightforward until we discovered the building shared a party wall with three different freeholders, none of whom had spoken to each other since 1987. Add in Westminster Council’s planning requirements, a basement that floods during high tides, and neighbours who complain about noise from a pneumatic drill three streets away.
The City of London has its own rules. Different planning authority, different building control, different noise restrictions. We’ve learned to work with the Corporation’s requirements – they’re actually more pragmatic than some London boroughs once you understand what they want. Camden Council, on the other hand, will argue about a lightbulb if it’s not in their preferred colour temperature.
Listed buildings are everywhere in London. Grade I, Grade II, Grade II* – each with different restrictions. Our project manager spent six months getting approval to install air conditioning in a Bloomsbury townhouse because English Heritage wanted to preserve the “authentic Georgian interior experience.” The client just wanted their staff to stop fainting during summer heatwaves.
What London Businesses Actually Want
London businesses fall into two camps: those trying to impress clients and those trying to survive rent increases. Sometimes both.
Legal chambers in Lincoln’s Inn need reception areas that scream establishment credibility. No expense spared, everything bespoke, clients expecting Downton Abbey with Wi-Fi. Then there’s a fintech startup in Old Street sharing facilities with four other companies, hot-desking because permanent desks cost more than their founder’s mortgage.
The financial sector around Bank has specific requirements that don’t exist anywhere else. Trading floors need dealing boards with more screens than a NASA control room. Compliance departments need secure areas where conversations can’t be overheard. Reception areas must impress visiting regulators while hiding the fact that half the company works from Mallorca.
Media companies in Soho want creative spaces that photograph well for their Instagram feeds. Publishing houses in Bloomsbury prefer traditional layouts that haven’t changed since Dickens worked there. Both complain about the same thing – London commercial rents that would buy you a castle in Scotland.